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ITx 2016 Conference Programme

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The ITx 2016 Programme may change without notice

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Running IT as a Business

Wednesday 2:30pm - 3:00pm, PMINZ (PMINZ 1 Room)

IT people always seem to have regarded themselves as ‘special’, feeling entitled to exclusion from regular business practices, norms and maybe even ethics. Slowly but surely, the laws of corporate gravity are bringing IT people down to earth and assimilating them into the enterprise. On the one hand, IT people are realizing the inevitable need to codify and standardize. And on the other hand, now IT has clearly become a significant business asset, increasingly IT-savvy business people simply won’t tolerate it.
This presentation takes a look at the IT function as if it were a regular business department, using well-accepted concepts such as business models and operating models to get a better grasp of the components that need to addressed.
The new Open Group IT4IT standard – as supported by enterprises such as Royal Dutch Shell, Accenture, Achmea, HP, Munich RE and PwC – is a step in the right direction, providing an overarching value chain and a reference architecture for “the business of IT”.
But not only does the IT function need to get its act together: if IT’s business partners aren’t able to articulate their needs and ensure that the IT systems are used effectively, there won’t be much return on their investments.
So, for IT project managers, this is relevant for value realization. IT project scoping must consider the organization (both business and IT) that uses, supports and manages information systems. It’s no good building great cars for incompetent drivers. They’ll end up driving the cars badly, and in the wrong direction. And, as always, it’ll be the project manager’s fault…

But not only does the IT function need to get its act together: if IT’s business partners aren’t able to articulate their needs and ensure that the IT systems are used effectively, there won’t be much return on their investments.
So, for IT project managers, this is relevant for value realization. IT project scoping must consider the organization (both business and IT) that uses, supports and manages information systems. It’s no good building great cars for incompetent drivers. They’ll end up driving the cars badly, and in the wrong direction. And, as always, it’ll be the project manager’s fault…

View slides for this presentation

Speaker

Mark Smalley

Ambassador, ASL BiSL Foundation (The Netherlands)

Mark Smalley, based in the Netherlands, is an IT Management Consultant at Smalley.IT and Ambassador at the non-profit ASL BiSL Foundation.

He is also affiliated with AllThingsITSM, APMG International, BrightTALK, BRM Institute, GamingWorks, IT4IT Forum, ITPreneurs, Pink Elephant, Taking Service Forward, Topconf, and Van Haren Publishing.

Mark is specialised in Application Management and Business Information Management and has reached out to thousands of IT professionals at more than 100 events in more than 20 countries.

Connect with him @marksmalley & www.linkedin.com/in/marksmalley