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ITx 2016 Conference Programme

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The ITx 2016 Programme may change without notice

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Innovative testing approaches at Inland Revenue

Tuesday 11:20am - 11:50am, TPN Testing (TPN Testing Room)

Inland Revenue is in the midst of replacing its ‘end-of-life’ middleware software that transports around 90% of its data. The middleware is the ‘glue’ that enables internal and external customers to connect with the core tax system and for many of its systems to talk to each other. Given its business-critical nature and the potential implementation risks, Inland Revenue has taken an innovative approach to delivery.

Inland Revenue’s Business Transformation – Testing Lead Chris Hourigan will discuss how his team, including local delivery partners DeloitteAsparona and Assurity, has adopted an iterative continuous development approach that is relatively new to Inland Revenue and the public sector.

The continuous development approach delivers progressively into production, targeting defects early and iteratively, and learning at each deployment. This approach has achieved higher quality delivery against challenging timeframes. The majority of defects are discovered and resolved early, saving significant effort and cost, and achieving higher quality delivery, minimal business disruption and a high degree of confidence.

Changing the approach to software delivery in the public sector is a key factor for improving customer service delivery. This presentation takes continuous development as a base and also takes a look at other testing approaches that are drawing us closer to our customer.


Chris Hourigan

Business Transformation – Testing Lead

Chris has 20 years’ experience working in large scale testing programmes in Telecommunications and Government. Chris has a real customer or business outcome focus to testing and a drive to deliver successful outcomes. Throw the textbook away, the presentation will draw from real experiences on projects that are happening today.